FAQs

Appointment

Please bring a recent form of Photo ID. Diary to book a follow up appointment.
Once we have received verification of your completed application form from your GP.
Please call the clinic on 01481 726577 or pop into the clinic at The Original Alternative, North Quay, North Plantation, St Peter Port, GY1 2LQ Monday – Saturday 9am – 5pm.
If you need to change or cancel your appointment. Please call the clinic on 01481 726577 or pop into the clinic at The Original Alternative, North Quay, North Plantation, St Peter Port, GY1 2LQ Monday – Saturday 9am – 5pm. Please make sure any changes are made with at least 24 hours’ notice or you will be charged.
The same cancellation policy will apply - please call the clinic on 01481 726577 or pop into the clinic at The Original Alternative, North Quay, North Plantation, St Peter Port, GY1 2LQ Monday – Saturday 9am – 5pm. Please make sure any changes are made with at least 24 hours’ notice or you will be charged.
Yes you can bring a chaperone.
Yes we can arrange disabled access, please call and give us 24 hours notice.

Payment

Please pay by bank transfer or call the clinic on 01481 726577 or pop into the clinic at The Original Alternative, North Quay, North Plantation, St Peter Port, GY1 2LQ. Sort No. 20-35-32 Account No. 23304485
No, payment in full needs to be made before the appointment can be confirmed.
Payment in full needs to be made before the appointment can be confirmed.
It depends on your prescription, our consultant will advise.

Prescription

Our specialist will discuss how to take your prescription
From the Coop Pharmacy 7 Commercial Arcade, Guernsey GY1 1LA
Phone: 01481 720174

Contact

Yes. We will contact your GP for verification and we will keep your GP informed of your prescription.
Monday – Saturday 9am – 6pm. Consultations will take place in the evening 6-9pm.